Employee support, education & advocacy
Helping your employees understand their benefits!
MDG provides direct support to employees and family members. We assist in a variety of ways, including:
- Questions regarding coverage
- Claims payment resolution and appeals
- Locating in-network providers
- Ordering replacement ID cards
- Enrollment Support
- Much more
Open Enrollment and ongoing employee communication:
- Host and support open enrollment meetings & webinars
- Available to employees and dependents via phone & email to answer benefit plan questions
- Comprehensive employee-facing benefit communications strategy, tools, and materials
Educational video content
Customized educational summaries, flyers, and white papers
Telephonic support for employee benefit questions
Mobile app customized to each employers’ benefit plan